Breaking down ServiceNow, one hard part at a time.

Around 2,500 years ago, a scholar named Yaska noticed that people could no longer read the oldest hymns of the Vedas. Words had fallen out of use. Entire meanings were lost. So he did something quietly radical: he wrote a book that took each difficult word apart, traced it back to its root, and reasoned out what it must have meant. He called the method nirukta — "the explained."

Niruktham, the word, comes from southern India. It's also, I think, a decent description of what good technical writing should do: take something hard, find the root, show the parts, make it make sense.

Over time this site will grow into three things:

• Solutions I'm building — integrations and tools on the Now Platform, each tied to its GitHub repo.
• Work I've done — implementation stories from client projects, anonymized where needed.
• Notes from LinkedIn — daily posts on the ServiceNow REST API, mirrored here as they go live.

It's early days — most of that content doesn't exist yet. While the site fills out, LinkedIn is the best place to find me.